She got such pleasure out of it and was smirking and eye rolling. TWO! She steam cleaned that area for 7 minutes seeing that at that point I was annoyed.

I offered to move so she could do in front of my machine. Housekeeping decided to run 2 steam cleaners on both sides of me simultaneously.

Finally found a machine that I was doing pretty good. We left a message for a MOD.with a phone number. none of the 3 departments were available to talk about ways to address my concerns in regard to how we felt as a customer in the establishment. They never apologized for the incovience or the loss of winning from their establishment. We proceeded to Player Club desk they tell her she could collect additional points to re-qualify for 200 more points on Monday to get a prize. All of the signs show 11 pm we did not realize in fine print that she had to collect her prize from the hotel before 9 pm. They have a promotion that my friend won John Wayne cookware. I paid cash for the meals and the waitress Never said Thank You.ģ. Instead of asking if I had cash or another card the waitress then turns to my employee/friend and ask her if she wanted to now split the check to pay for her meal. When paying for the 2 meals, due to traveling and my bank card protection my card did not go through. She said the kitchen could not make toast or offer bread to go along with our Chicken Fried Steak dinner.Ģ.

We asked the waitress if the kitchen could bring us bread and butter or a piece of toast. They ran out of rolls (understandable they run a special on Sunday that keeps them busy).

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